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No Fluff. Just Scale.

We handle the grind, you focus on the growth.

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+63 936 941 5971

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What We Offer

Next-Generation Contact Center Services, Powered by AI

Skylab CX provides a full range of AI-powered outsourcing services from the Philippines. Our solutions include customer support, technical helpdesk, financial services BPO, healthcare outreach, and workforce management. We help businesses scale faster with reliable, cost-efficient, and high-performance teams tailored to your needs.

Our Services

Industries

Our Partner 
Industries

From healthcare to fintech, Skylab CX delivers specialized BPO services powered by AI and tailored to your market’s needs.

  • Healthcare & Life Sciences

    Healthcare BPO & RPM Services

    Support for providers, payers, and life sciences companies. Skylab CX delivers HIPAA-compliant outreach, appointment scheduling, RPM services, billing, and claims support.

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    Healthcare BPO & RPM Services

  • Financial Services & FinTech

    Banking, Insurance & FinTech Outsourcing

    Trusted outsourcing for banks, insurance, and fintech startups. Services include customer onboarding, collections, payment support, and fraud prevention with AI-driven compliance checks.

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    Banking, Insurance & FinTech Outsourcing

  • Technology & Software

    IT & Software Development Outsourcing

    Outsource software engineering, QA testing, and IT helpdesk support. Skylab CX provides skilled teams for SaaS companies and technology innovators seeking rapid scale.

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    IT & Software Development Outsourcing

  • Telecommunications

    Telecom BPO & Customer Experience Services

    Skylab CX helps telecom providers manage customer service, billing queries, and tech support while ensuring high first-call resolution and reduced churn.

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    Telecom BPO & Customer Experience Services

  • E-Commerce & Retail

    E-Commerce Outsourcing & Customer Care

    Scale online retail support with multilingual agents and AI-powered order management. Skylab CX provides product inquiries, returns handling, and omnichannel customer engagement.

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    E-Commerce Outsourcing & Customer Care

  • Professional Services

    Back-Office & Virtual Assistant Support

    For law firms, real estate, and SMEs, Skylab CX offers virtual assistance, back-office processing, and administrative support — enabling professionals to focus on growth.

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    Back-Office & Virtual Assistant Support

    At Skylab CX, we don’t wait for trends we build on them first

    Our capabilities are engineered for early adopters who demand speed, efficiency, and results without the noise

    AI-Powered Contact Center

    Smarter routing, predictive analytics, and automation baked into every interaction.

    Omnichannel Engagement

    Voice, chat, email, and social — seamless and scalable

    Healthcare & RPM Support

    HIPAA-compliant outreach that connects doctors and patients faster

    Financial Services BPO

    Secure, compliant handling for banks, fintech, and insurance

    Technical Helpdesk & IT

    Tier 1–3 troubleshooting and software support that reduce downtime

    Workforce Management as a Service

    Forecasting, scheduling, and optimization powered by AI

    AI-Driven Contact Center Solution

    Experience personalized music lessons that blend the flexibility of online learning with the immersive feel of in-person sessions, guided by expert instructors.

    Call us today

    +63 936 941 5971

    Get in Touch

    Case Studies

    How Small Businesses
    Scale with Skylab CX

    From healthcare to fintech to retail, Skylab CX gives small businesses the scale of an enterprise — without the overhead.

    HVAC Service Provider – 90% fewer missed calls, 35% more bookings.

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    SaaS Startup – 40% faster dev cycles, 60% fewer bugs.

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    E-Commerce Brand – 60% YoY growth, 94% CSAT.

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    FinTech Startup – 30% higher client retention, 40% lower support cost.

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    Healthcare Clinic (NYC) – 4x more RPM patients in 90 days, +$25K/month new revenue.

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