Outsourced Software Development & IT Support
Agile, scalable teams for custom software, app development, QA, and IT infrastructure support. Enhance innovation and speed-to-market with dedicated Filipino engineers and developers.
Omnichannel Customer Support Outsourcing
Provide seamless voice, chat, email, and social media support. Skylab CX helps brands improve customer satisfaction, reduce AHT, and ensure 24/7 availability with AI-enhanced quality monitoring.
Healthcare BPO & Remote Patient Monitoring
Outsource patient engagement, RPM outreach, and medical office support. Skylab CX connects with doctors, clinics, and patients in the U.S. while ensuring HIPAA compliance and high-touch care.
Financial Services Outsourcing Solutions
Secure and compliant outsourcing for banks, fintech, and insurance. Skylab CX provides customer onboarding, KYC/AML support, collections, and dispute resolution with strict data protection.
AI-Powered Workforce Management
Optimize staffing, scheduling, and forecasting with Skylab CX’s workforce management solutions. Improve service levels, control costs, and maximize agent productivity.
24/7 Technical Support Services
Deliver Tier 1 to Tier 3 technical assistance with highly trained agents and AI knowledge bases. From software troubleshooting to device support, we reduce downtime and increase customer retention.
Our Values
Our Values that Drive Customer Service
We believe world-class service starts with strong values. By blending empathy, innovation, and accountability, we ensure every interaction goes beyond solving problems—it creates trust, loyalty, and lasting relationships.
Speed Over Perfection
We move fast, learn faster, and keep improving — because in business, momentum wins.
Radical Transparency
No hidden costs, no vague reports. Clear data, open communication, and full accountability.
Human + AI Synergy
We believe the future isn’t AI or people — it’s AI with people. We design around that balance
Scalability by Design
From 5 seats to 500, our solutions are built to grow with you — without friction.
Client Wins = Our Wins
Your growth drives ours. Every process, every innovation, is measured against one metric: your success.
How it Works
Here’s a 3-step “Simple Process to Grow Your Business”
that’s clear, confident, and fits Skylab CX’s no-frills
Simple. Fast. Scalable. That’s how Skylab CX helps you win.”
Discover & Align
We dive into your goals, workflows, and growth targets — then design an outsourcing plan that fits. No cookie-cutter, no wasted time.
Launch Fast
Within days, your dedicated team is live. AI-powered tools + skilled talent = performance from day one.
Scale Without Limits
As your business grows, we grow with you — expanding seats, services, and automation seamlessly
Why Choose Us
Support Your Customer Better
AI + Human Edge
We don’t just outsource — we upgrade. Every solution blends skilled people with AI automation, giving you speed, accuracy, and scalability that traditional BPOs can’t match.
Built for Early Movers
We move fast, launch lean, and scale with you. Whether you’re a startup or a growing business, Skylab CX is designed for early adopters who don’t wait for perfect — they build it.
Transparent & Scalable
No hidden costs, no black box. You see performance in real time, and teams expand as your business does — without the overhead
AI-Driven Contact Center Solution
Experience personalized music lessons that blend the flexibility of online learning with the immersive feel of in-person sessions, guided by expert instructors.
Call us today
+63 936 941 5971
